Oser Communications Group

NRA17.May21

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Restaurant Daily News 7 3 Sunday, May 21, 2017 SLIPGRIPS: THE LEADER IN MANAGED CORPORATE SHOE PROGRAMS Having a corporate shoe program is ben- eficial to increasing the likelihood that employees wear slip-resistant shoes while on the job. This reduces the amount of slips and falls and lost productivity that results from an injury, the cost of insurance premiums and worker's com- pensation claims. As a division of Lehigh Outfitters, SlipGrips is the leader in managed corpo- rate slip-resistant shoe programs because of its many services that can be cus- tomized to fit your specific workplace, employee and safety needs. Always a step ahead, Lehigh Outfitters established an innovative and comprehensive online solution called CustomFit that has revolution- ized the industry by removing the limi- tations of all other safety footwear models. Your staff can quickly and conve- niently order their work shoes through a dedicated website via desktop, tablet or phone and no longer have to stand in line in the rain at a shoe truck with limited selection of styles and sizes. It also offers free on-site kiosks as another unrivaled customized option for quick and easy ordering. With over 18 in-demand slip-resist- ant footwear brands, SlipGrips offers unlimited selection and variety. Choose to offer the entire catalog to your team or a select group of styles that specifically fits your work environment and guaran- tees they wear the proper footwear for the job. The efficient model allows lower overhead, which is reflected in its prod- uct pricing with an average savings of up to 25 percent over traditional retail prices. It offers several payment options, including subsidy, payroll deduction and vouchers and can customize to your company's specific allot- ments and restrictions. It also offers partial pay if an employee orders over an allotted amount and has a remaining balance. The Command Center dashboard provides the control of tracking and reporting for more accurate budgeting and planning and reducing pro- gram abuse. The invoicing structure allows you to choose to be billed daily or weekly and by specific location, account or pur- chase order, giving you greater control and management of your footwear budget. With its Pledge $10,000 Guarantee, it stands behind its products and pledges up to $10,000 towards any paid worker's compensation claim by anyone wearing a pair of SlipGrips purchased through a payroll deduction plan or 100 percent subsidized company purchase, following required guidelines. It also offers a 60-Day Comfort Guarantee. If the wearers are not com- pletely satisfied with the comfort of the shoes, they may be returned within 60 days for a full refund, follow- ing required guidelines. SlipGrips' mission is to alleviate your bur- den of managing a safe- ty footwear program with exceptional servic- es, selection and savings. Corporate cus- tomers include Majestic Cruise Lines, Sodexo and FedEx, to name a few. Lehigh Outfitters is owned and operated by Rocky Brands, Inc., a lead- ing designer, manufacturer and mar- keter of quality footwear and apparel marketed under a family of top brand names including Rocky ® , Georgia Boot ® , Durango ® and Creative Recreation. To learn more about the customized shoe program, visit booth #1259, call 800.444.4086, email customfit@lehigh outfitters.com or go to www.lehigh customfit.com. COUNT ON IT: TIMER INNOVATION FROM CDN CDN offers a broad range of timers, because time affects so many elements in foodservice kitchens, and time is money. New products include compact models with big advantages for commercial kitchens. When space is at a premium, the new CDN Mini Timer (TM28) is just 2.1 by 2.75 inches. It offers the simplicity of intuitive operation, counting up or down by minutes and seconds for up to 100 minutes. With its bright colors, it's easy to spot, with options of using different col- ors in different stations to keep things organized. The CDN Mini Timer comes in white, blue, hot pink, black or silver. Extra big digits and last count recall add to its appeal. The CDN Mini Timer is backed by a five-year warranty and has a list price of $7. CDN offers mechanical timers in addition to its broad range of digital mod- els. The new Compact Mechanical Timer (MT4) stands out for its stainless-steel construction and space-saving size. This durable model offers simplic- ity and intuitive ease of use. There are no buttons to press; simply turn the top. It's easy to set, easy to see and easy to hear the alarm when the set time is finished. The CDN Compact Mechanical Timer reliably performs a simple, important task without hassle or compli- cations – and without the need for batteries. With a two-inch diame- ter face, it is the smallest mechanical timer in the CDN line. It counts down by minutes for up to an hour, and has a loud three- second alarm. Its sturdy 430 stainless steel housing is painted white, silver, black, red or blue. The timer features a non-slip rubber magnet, so it can sit securely on a coun- tertop or attach to any metal surface. The Compact Mechanical Timer (MT4) has a list price of $9. CDN offers a variety of timers for specific applica- tions, from basic countdown timers to advanced multi-task- ing timers that track four events at once. CDN can also develop custom models to meet your unique needs. CDN timers are used worldwide in some of the biggest global coffee and restaurant chains, because they offer quality construction, ease of use, pre- cision and value. Specializing in kitchen measurement tools including thermometers, timers and scales, CDN is one of the fastest growing foodservice suppliers in its field. For more information, go to booth #1634 or visit www.cdnkitchen.com. ORDER PICK-UP PERIL: RESTAURANTS, FOODSERVICE MUST CONSIDER 'LAST INCH' OF CUSTOMER EXPERIENCE Business news regularly details the con- siderable industry effort behind mobile order ahead and pay programs. Typically offered through an app, seemingly every- one has one – from your favorite coffee- house and QSR to fast casual and food- service. We read more and more about how helping customers avoid the line can benefit brands in these segments. Ironically, mobile order ahead and pay's popularity may be having the exact opposite effect it was intended to have. Massive response to these apps is over- whelming stores. Longer than usual lines are an operational bottleneck and have a negative impact on sales from walk-in customers. In fact, in the case of one of the world's largest coffeehouses, total trans- actions per store dropped two percent in the most recent quarter due to this issue. This motivated the well-known brand to create mobile order-only stores to better understand the last-inch handoff. Apps Alone Can't End the Wait It's clear that most brands need a better way to manage the mobile order pick-up experience as it is often quite awkward. Customers are usually not clear on where or how to pick up their mobile order. And many QSR mobile ordering apps require customers wait in line to scan their phone at the register to complete their transac- tion. The incentive for mobile ordering and payment is to skip the line. Successful order pick-up programs need to eliminate customer-employee interac- tion to eliminate this expensive business bottleneck. Rolling out a consistent option flexi- ble enough to conform to locations across a brand's store footprint can seem challenging and this doesn't even consider training. Self-Serve Lockers Automate Order Pick-Up Order pick-up is the last inch of the customer experience. A poor "last-inch handoff" is typically what cus- tomers remember most about their expe- rience. The promise of mobile ordering won't be fully realized for customers, employees or the brand if order pick-up isn't as seamless as the mobile ordering process. Luckily, there is proven technology that can help. Automated, Apex Anywhere™ self-serve lockers can elim- inate the lines and congestion many order-pick up systems experience. These lockers are already helping retailers across the globe provide click and collect convenience to their customers. Consider how an attractive, two- sided locker system can ensure cus- tomers get their food or beverage order without waiting in line. Eliminating employee-customer interaction increases the speed and con- venience of mobile order pickup in any location. Employees load orders into the stand- alone or built-in lockers from behind. This decreases the amount of times they must touch an order, which decreases the cost to prepare it, and employee workflow can be designed to easily handle mobile and in- store orders. Customers receive a message when their orders are ready. They then just scan their phones or enter a code at the locker, pick up their orders and go. Employees can assist other customers and store throughput can increase dramatically without creating bottlenecks. Discover how Apex automated, self- serve locker solutions can help restau- rants and foodservice brands improve their bottom line. For more information, visit booth #3891 or go to www.apexsupplychain.com/ foodservice.

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