Issue link: http://osercommunicationsgroup.uberflip.com/i/825186
Restaurant Daily News Saturday, May 20, 2017 3 0 SEEKING PERFECT CUSTOMER SATISFACTION IN YOUR RESTAURANT? Staff communication can often be the dif- ference between a dining experience that ends in disappointment, or one that exceeds expectations and brings guests back again. Motorola Two-Way Business Radios from Tech Wholesale can help your staff save time and steps, deliver faster table service, as well as lower table wait times. Most importantly, the radios can improve customer satisfaction. Special Offer at NRA Show, Plus a Free Radio from Motorola Be sure to visit Tech Wholesale at booth #6665 at the show and take advantage of a special show offer. Get a free Multi- Unit Charging Tray when you purchase six Motorola Two-Way Business Radios. Don't miss out! For a limited time only, get a free radio plus a prepaid card when you buy six Motorola Two-Way Business Radios! Up to $5,150 in total savings are available on a wide variety of Motorola Two-Way Radio models. This special offer ends on June 30, 2017. For full details, visit www.techwholesale .com/motorolarebate.html. Super-Compact Radio Choices, No FCC License Required Options The CLS Series provides a lightweight, easy-to-use option that requires minimal training, allowing your staff to focus on delivering great service to every cus- tomer. Featuring clear, digital audio with no FCC licenses required, the DLR Series keeps your team connected while saving you time and money. The CLP Series is a lightweight, compact and reli- able option that improves staff communi- cation. No matter the size of your staff or unique needs of your restaurant, Tech Wholesale has the right radio at the right price. Perfect Customer Service – Every Customer, Every Time Founded in 1997, Tech Wholesale is an Authorized Reseller of Motorola Business Two-Way Radios, which prides itself on delivering outstanding and dependable customer service with unbeatable pricing. From high profile companies, such as AT&T, Disney and Microsoft, to mid-size and small businesses, restaurants, schools and healthcare facilities, Tech Wholesale focuses on meeting the unique needs of every client. Best Prices in the Country, Guaranteed High ratings on top rated online shop- ping sites reflects its strong commitment to customer satisfaction. Need your order shipped quickly? Submit your order by 1:00 p.m. EST, and it can almost always ship to you the same day. A deep invento- ry enables the team to get your order to you fast! Restaurant cus- tomers, espe- cially small chains, value its quick, easy-to-order process through the website. Best of all, Tech Wholesale features guaranteed lowest prices any- where, and will provide 110 percent of the difference for a legitimate lower price to customers. View Special Restaurant Radio Section for FAQs and to Order Visit www.techwholesale.com/restaurant .html today and discover why so many businesses trust Tech Wholesale as the best source for Motorola Two-Way Business Radios. For more information, go to www.tech wholesale.com or stop by booth #6665. HAND TOSSED: THE PIZZA SHOPPE THROWS IN THE TOWEL It wasn't a secret sauce that earned The Pizza Shoppe a solid reputation and loyal fan base nearly six decades ago. At this locally celebrated pizzeria in East Longmeadow, Massachusetts, it's always been all about the dough. "That's what makes our pizza one- of-a-kind, and we haven't changed a sin- gle ingredient," said current owner Tony Giuggio of the recipe that yields the restaurant's signature sugary crust. "However, when we began to look at other areas of the business, we realized an unexpected place where we were spending a lot of dough – our restrooms." Given its five restrooms, The Pizza Shoppe staff was spending a lot of time restocking paper towels and emptying trash. "From labor, maintenance and waste removal fees to the cost of paper towels themselves, our restrooms were a significant cost center," said Giuggio. "We needed to make a change so we could continue to grow our small family business." The solution was right down the road at another family business: Excel Dryer, manufacturer of the original, patented, high-speed and energy-efficient XLERATOR ® Hand Dryer. Drying hands three times faster than conventional hand dryers while using 80 percent less energy, XLERATOR represents a typical 95-per- cent cost savings when compared to paper towels. It was the first hand dryer to be MADE IN USA Certified ® , to be BuildingGreen ® Approved and to be endorsed by the Green Restaurant Association. XLERATOR also helps facilities qualify for several LEED ® Credits. When Excel Dryer's customized cost-savings analysis revealed that switching to XLERATOR would save The Pizza Shoppe $4,587 – a 97.6-percent savings ver- sus paper towels – and elim- inate 2,201 pounds of paper towel waste per year, the restaurant's next step became clear. Today, its restrooms are equipped with XLERATORs, all featuring custom digi- tal covers. "The covers are great and have generated a lot of attention from our customers," Giuggio said of this optional accessory, available to any facility. "Our logo and the environmental benefits of the dryers are printed right on them." Other benefits, he said, are plain to see. "XLERATOR has eliminated litter and waste in the restrooms from discard- ed paper towels, and we rarely have plumbing issues anymore," Giuggio explained. "Before, people would flush paper towels that would clog the plumb- ing. That seriously impacted customer satisfaction and was expen- sive to fix." In addition, Excel Dryer offers the only high-speed, energy-efficient hand dryers with a HEPA Filtration System that eliminates 99.97 percent of bacteria from the air. The result is superior hand hygiene, a critical considera- tion for the foodservice indus- try. Throwing in the towel has allowed The Pizza Shoppe to shift its focus on dough: less on the kind it's spending, and more on the kind for which it's known. "Excel Dryer's analysis convinced us, and now we experience the proof every day," Giuggio said. "XLERATOR is a win-win solution for small business own- ers." For more information, visit www.exceldryer.com, call 800.255.9235, email sales@exceldryer.com or stop by booth #5233.