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Aftermarket Daily News Thursday, November 2, 2017 6 2 The Benefits of the Digital Shop After going digital, the service writers at Concours Motors in Ventura, California have dedicated monitors for SmartFlow, which has allowed them to quickly pull up and view the status of each vehicle. JR Luna, the owner of Concours Motors, says that the way that the status screen is divided has made it so that service advi- sors can dispatch technicians and anyone in his shop can answer questions and make decisions about a customer's car quickly. Luna says that AutoVitals has improved communication between the front and the back of his shop through the chat feature in SmartFlow. The feature allows the staff to communicate wherev- er they are in the shop without having to leave their work. Continual Support AutoVitals also has a website dedicat- ed to continual support. At help.autovi- tals.com, users can find best practices, product release notes and digital stan- dard operating procedures (DSOP) for using SmartFlow that Luna said helped ease his team into the transition. Luna explains that the DSOP outlines every step of the process, from greeting the customer to delivering the vehicle. With use of this operating procedure, Luna is equipped with everything he needs to train a new hire and measure the success of an existing employee. There are no excuses anymore, it is so clearly defined and docu- mented. A d d i t i o n a l l y , AutoVitals has a private group on Facebook, The Digital Shop Talk. Since its inception a little more than a year ago, the group has grown from 20 members to well over 2,000 and still growing. The group is com- prised of AutoVitals staff and trainers, existing customers from all product lines and prospective customers looking to have their questions answered from a real shop owner that uses the product in their shop. Luna says the group helps answer common ques- tions, discusses best practices and facil- itates discussions among members and AutoVitals staff, which leads to changes in the product. Through this forum and open candor, shop owners play a key role in develop- ing the future of the product by making feature requests and giving feedback on new roll out propos- als. Want to demo digital inspections in your shop, use the simplified inspection sheet and send results by email or text? Download in the App Store and Google Play by searching AutoVitals and download The Digital Shop app free! For more information, go to www.auto vitals.com or call 866.949.2848. WeatherTech Expands Home & Business Line This year, WeatherTech ® continued to expand its Home & Business line by introducing a couple of new products that will solve everyday problems. Developed with dedication to providing the most innovative products available on the mar- ket, the Home & Business products are made from only the highest quality mate- rials and were designed with the same technology, resources and materials used to develop the company's FloorLiners™, AVM ® All-Vehicle Mats and many oth- ers. The WeatherTech SinkMat™ is a waterproof mat designed specifically to protect the storage area under sinks from spills, stains, leaky drains and garbage disposal failures. Behind closed cabinet doors, leaking pipes and household chemical spills can cause mold, mildew and other costly damages. In the event of a leak or product spill, the SinkMat fea- tures a custom raised edge that can hold up to one gallon of fluid. The mat is available in black or tan and measures 34 ¼" wide by 22 ½" deep to fit a standard cabinet. For smaller cabinets or to adjust for plumbing modifica- tions, the SinkMat has custom trim features that allow the mat to be trimmed to fit almost any cabinet needs. The second addi- tion is WeatherTech Coasters, which takes the concept of an ordinary drink coaster and kicks it up a notch. These ideal coast- ers guard surfaces from spills, scratches, water marks and heat burns. Its anti-slip finish and raised outer lip contain liquids, while its custom pattern prevents glasses from sticking to it. The Coasters can be used to protect more than just the surface area under a drink; use it under drippy paint cans, planters or toilet plungers – it can even be used to twist a lid off a jar. The options are endless! These strong and ver- satile Coasters are available in five different sizes and a variety of colors. It's the essential house- hold item to protect any surface. Visit WeatherTech at booth #35095. For more information, go to www.weather techwholesale.com. Prolong: A Leader in Automotive Additives Prolong ® Super Lubricants, a product of GoldenWest Lubricant Inc., is a leader in automotive additives. Its unique Anti- Friction Metal Treatment (AFMT™) for- mula helps reduce friction heat and wear. Prolong's AFMT uses motor oils, trans- mission fluids, gear oils and other lubri- cants to get to the metal surfaces to form a protective molecular buffer between metal parts and the result is a dramatic reduction in friction and heat at the point of extreme metal-to-metal contact. Prolong's protection is there right where you need the most protection. Prolong Engine Treatment is formu- lated with Prolong's AFMT advanced anti-friction technology and can be used in gasoline or diesel engines with syn- thetic or petroleum based oils. Because the engine treatment chemically bonds to metal parts in the engine, the engine does not have to be running to be protected, which is particularly important when the motor oil is not yet fully circulating in the engine. Prolong Engine Treatment con- tains no solid particles, such as PTFE resins, 'molys,' zinc, copper or graphite and does not alter the viscosity of the motor oil. Prolong Transmission Treatment is the ultimate lubricant enhancer that cleans and protects all the moving parts of your transmission with a polarized layer of oil mole- cules that resist extreme pres- sure and excessive tempera- tures. Prolong Transmission Treatment reduces friction, heat, wear and maximizes the life and performance of your automatic or manual transmis- sion. Prolong Transmission Treatment is compatible with all types of transmission fluids and does not contain plastic particles, PTFE resins (Teflon), graphite, molybde- num disulfide or any other solids which may cause harmful buildup. The automo- tive lubricant products formulated with Prolong's AFMT advanced technology are the company's flagship line, but Prolong also offers a line of a line of Fast-Fuel Products to help maintain environmentally clean and fuel-efficient operation, as well as a line of Prolong appearance products, anchored by the amazingly effective Waterless Wash and Shine, which has earned a growing and extremely loyal consumer following. For more information, visit AAPEX booth #1964, go to www.prolong.com, email sales@prolong.com or call 800.590.5823 or 909.865.5081. AMS Performance Chooses Alliant's RevPro Insurance Program RevPro by Alliant Insurance Services has been the automotive aftermarket's pre- mier casualty insurance provider for over 25 years. As the endorsed insurance bro- ker to SEMA, RevPro offers better pric- ing, broader coverage and the industry expertise aftermarket companies are looking for. AMS Performance is one of the leading automotive performance compa- nies in the U.S., specializing in Japanese and German turbocharged vehicles. The AMS philosophy is to provide the high- est quality, best performing products on the market. This mirrors RevPro's approach to servicing the automotive aftermarket. "We focus our daily effort on sup- porting specialty manufacturers, dis- tributors and installers," said Bob Corwin, First Vice President with Alliant's RevPro program. "It just so happened that AMS Performance is a company that is in all three market seg- ments, making it an ideal fit for our program." AMS Performance chose Alliant because of its in-depth knowledge of the automotive industry. "Alliant offered specific packages geared toward the automotive aftermarket," said Frank Barbanente, AMS Director of Accounting and HR. "They are big on open communica- tion, which is an attribute specific to our needs as a performance shop. Our business and our products perform at the highest level and we demand the same level of performance from our part- ners." When selecting an insurance partner to support your automotive aftermarket company, it is essential to go with an industry expert. This approach saves time and money, and ensures results that go right to your bottom line and provide the greatest return on investment. When AMS Performance took this best practices approach, the result fit their expectations and the outcome produced the results they were looking for in a program. "Alliant's pricing is very com- petitive and actually beat our previous rate from another insurer," noted Barbanente. "They are SEMA members like us, so it only made sense to choose Alliant." To learn more about AMS Performance, call 877.709.0530 or visit www.amsperformance.com. For more information, visit booth #20753, call 800.390.9099 or go to www.seiainsurance.com.