Issue link: http://osercommunicationsgroup.uberflip.com/i/777729
Food Equipment News Saturday, February 11, 2017 1 4 TUCS EXPANDS FOODSERVICE DIVISION Marty Tucs, President and Chief Executive Officer of Tucs Equipment, Inc., a manufacturer of cooking, chilling and packaging equipment, is pleased to announce the expansion of the foodser- vice division of his company. In addition to an updated Tucs logo, key personnel have been added to provide both sales and operational support to foodservice professionals. The move into more traditional foodservice operations is a natural pro- gression for Tucs. Simply put, thanks to smart engineering, technology that was once only available to the largest proces- sors is now available to smaller operators with big dreams! Best of all, Tucs equip- ment is manufactured in the United States with a strong network of local sup- port. Foodservice operations have a dif- ferent set of needs than industrial proces- sors, and that is why Tucs is happy to announce the addition of Chef Ricardo Abbott, Alice Pollard, RDN and Kelly Bakker. They bring a wealth of real- world experience to the table and under- stand the challenges, struggles and opportunities that foodservice operators face. Chef Ricardo Abbott, CEC is the Foodservice Operations Manager for Tucs and brings over 35 years of operations back- ground (most recently, 15 years of cook- chill operations experience with Minneapolis City Schools) to the food- service industry. Alice Pollard, RDN, Director of Sales (Western Region) is responsible for supporting Tucs representatives and foodservice operators. Alice's experience in cook-chill operations and sales for the last 20 years is unmatched in the indus- try. Bring her your toughest foodservice challenges and get answers! Kelly Bakker, Sales and Service Support Specialist, ensures timely responses to inquiries from the Tucs Sales Team and Tucs sys- tem users in the field. Based in Princeton, Minnesota, Tucs has been delivering innovative food process- ing solutions to clients across the globe for over 30 years. With an 80,000-square- foot production plant located in Princeton, Minnesota, Tucs Equipment can meet the equipment needs of food- service operations worldwide. Visit Tucs at booth #2460 and see its innovative Versa Kettle FSX in NAFEM's What's Hot What's Cool booth #1840. For more information, go to www .tucsequipment.com or stop by booth #2460 and the What's Hot, What's Cool booth #1840. ROYAL INDUSTRIES CHANGES THE ROLE OF VENDOR Royal Industries has been in business for over 70 years. Located in Chicago, Illinois, it is in the process of redefining the term "vendor." Within the smallware and restaurant industry, most vendors are competing so intensely in order to be 'cheap,' that they are killing the margins for most of their dealer partners. 'Cheap' drives the standard costs of various prod- ucts down so low that businesses are competing for pennies rather than for quality or service. To these dealer part- ners, the term 'vendor' has become a bad word – a word synonymous with that of a scary margin muncher gobbling up all value and margin. The company is a unique, full line/broad line restaurant and hospitality supplier, and direct importer of small- wares, janitorial, S/S worktables, furni- ture and seating manufacturers. It is also unique in how it interact with its distrib- utors. Although the core business is fur- niture: table tops, table bases, barstools and other basic seating, it is bringing in new products per the sourcing requests of its dealers/partners. Individual product sourcing for customers is provided. If a customer needs something, even if it isn't from the company's own product line or category, it will still try to source it for the customer. Stavros Moraitis, Vice President of Sales & Marketing, says, "We are becoming partners with our dealers by offering unique programs, marketing services, flyer and promotional materials – anything they need to sell or market their company or individual brands. We are focused on quality, not only in our furniture but also in our ability to provide collateral sales materials to dealers in order to help them brand their compa- nies while selling our product. Most impor- tantly, we do this for free. We create flyers, branded catalogs, collateral materials, seasonal flyers and more, at no cost to our customers. Although we have always been consid- ered an industry leader, changing the term or role of the 'vendor' is now an important game-changer for us, and for the industry." The company has also created a Bid/Quote division where it helps deal- ers bid and quote on many of the large jobs. It aides dealers by helping them recover their margins through bundling orders, reducing freight, time, hassles, etc. Dealers are provided with materi- als to help them grow. Instead of driv- ing down margins, Royal Industries helps its dealers maintain a prosperous margin. Moraitis adds, "Since we have taken this stance on re-defining the term 'ven- dor,' we have seen a signifi- cant increase in sales. Additionally, we are invest- ing in more internal person- nel, more customer support team members and additional resolution specialists. Being a true value-added partner to our customers, we need to be able to resolve the daily problems quick- ly. You can do many things right but it takes just one mistake and a delayed response to a resolution to cancel every- thing else that you did well." Although its main marketing targets are restaurant, hospitality, and medical industries, with its vast line of products, it is able to service almost all industries that have kitchen, furniture, janitorial or utility oriented needs. The main goal going forward though, according to Moraitis, is to change the nature of the term "vendor" into the reality of "partner/dealer." For more information, stop by booth #4440 or visit www.royalindustriesinc.com. INGREDIENTS IN, FLIES OUT Required over the delivery door of restaurants by health codes across the country, air curtains deter flying insects from entering through an open door while allowing employees and deliveries to go in and out. "Air movement is known to be effective at disrupting insect flight," said Dr. Jerome Hogsette, Lead Scientist at the U.S. Department of Agriculture (USDA) Mosquito and Fly Research Unit, Gainesville, Florida. "By providing direction to air movement to create a bar- rier, air curtains protect against the intru- sion of mosquitoes, flies and other flying insects." Berner makes two series of air cur- tains that are EPH Listed to ANSI/NSF 37 for chemical-free insect control over delivery and kitchen doors: Sanitation Certified High Performance 7 Air Curtain and Sanitation Certified Low Profile 7 Air Curtain. Got an ice cream shop or cafe along a sidewalk? Keep insects out and protect the air conditioning this sum- mer when there is high foot traffic with Berner Commercial and Architectural Air Curtains. Berner air curtains are simple to install, operate and maintain. To make choosing models easy, use the Berner air curtain selection tool on www.berner.com to find the air curtain that is right for your needs. Berner's inside sales team is ready to help with questions and selection. Protect occupant com- fort, save energy and pro- vide chemical-free insect control with Berner Air Curtains. For more information, visit www .berner.com, email info@berner.com or sales@berner.com, call 724.658.3551 or 800.245.4455 or stop by booth #2735. ORIGINAL PARTS: THE SMART CHOICE The Advantage of Purchasing Original Parts Original Parts cuts out the middleman altogether, supplying you with the same product at a lower price with additional benefits, like a longer war- ranty. Original Parts has a six-month warranty on parts, which is two times longer than the traditional 90-day war- ranty offered with OEM parts. Under the rare occurrence that an Original Part fails within those six months, the part will be replaced, no questions asked. Will Using Original Parts Void an Equipment Warranty? Yes, and no. OEMs are always making a big deal that non-OEM parts will void your equip- ment warranty, which is true if your equipment is still under warranty. But considering that most equipment only has a one-year warranty, at the most, the majority of a piece of equipment's useful life is not under warranty. A series of focus groups conducted in 2015 found that 80 percent or more of equipment cur- rently in use in the field, on average, is out of warranty. If your equipment is out of war- ranty (and the stats show that for most of us, it is) you won't be receiving new OEM parts from the manufacturer anyway, right? If your warranty is already up, then Original Parts are the perfect solution for you, as they have no impact on the war- ranty you don't have! The OEMs have trained everyone to "Fear the Warranty," when the reality is that in most cases, the equipment warranty has already expired. Before you become a victim of this scare tactic, check to see when your warranty is up. If it's up, it's time to make the switch to Original Parts. With Original Parts, you don't have to choose between price, quality or availability. It stands behind the quality of its parts, which is why it offers a no-hassle returns policy and six-month warranty coverage. Rest assured that Original Parts means a high quality part at a great price, always available when you need it. To learn more about Original Parts, stop by the AllPoints booth #1403, visit the Original Parts website at www.originalparts.com or call AllPoints at 800.332.2500.