Oser Communications Group

CTIA16.Sept9

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Wireless World 3 7 Friday, September 9, 2016 deployment a success in the Telco cloud. NFV/SDN is converting big-box tier-1 vendors into software suppliers for mobile operators. This change requires the vendor's VNF-application running on top of NFVI-vendor and general purpose hardware chosen by the operator. This is a significant change in the vendor-opera- tor relationship. Achieving carrier-grade service assurance of 99.999 percent reliability in NFV-cloud architecture is an unsolved problem. This requires incubation and a proving ground to adopt best ideas, and Mobilestack Inc. can help. In a multi-tenant architecture for scal- able VNF apps, how does hardware fail- ure affect service reliability and assur- ance? This issue is harder to resolve, as it involves a hardware vendor, an NFVI- vendor and a VNF-application vendor. How does a VNF application detect hard- ware failures and reorganize itself? What is the NFVI-vendor solution for service assurance? All of these decisions will affect overall service assurance, which needs to be carrier-grade. Who is now responsible for making service-assurance carrier-grade? Is it the NFVI vendor or the VNF vendor? How does VNF-application scale up or down based on demand? Cloud computing architecture is dif- ferent from carrier-grade big-box develop- ment. We need to think in terms of virtual- service chaining that can scale up and down without losing performance and reli- ability, even when hardware is replaced in a data center for maintenance reasons. To create a proven carrier-grade solu- tion requires significant investment in integration and testing efforts with a choice of open source hardware and open source NFVI technologies. Using more than 25 years of experience in building MobileStack (Cont'd. from p. 1) carrier-grade solutions, Mobilestack Inc. can help. It can offer value using its carri- er-grade product development experience in solving issues and removing deploy- ment barriers of the Telco NFV cloud. Additionally, Mobilestack Inc. offers white-label mobile application develop- ment services for customers. It designs, develops and tests mobile applications for its customers. With more than 25 years of experience in mobile technolo- gies and carrier-class services, it can offer value in creating mobile applica- tions with good user experience and worldwide scalable deployment options. At CTIA Mobility 2016, Mobilestack Inc. is launching two products, including its contacts application (as a mobile app) and its SD-WAN solution (as a network virtualization solution). This will help demonstrate its capabilities in the mobile app space and network virtualization space. The experience gained in develop- ing products is used in offering better qual- ity development services to its customers. The Mobilestack iContact app for IOS devices can be downloaded from the Apple App Store for free. Read about and download it at: itunes.apple.com/app/ id133774405. Mobilestack's iContact app integrates contacts from different sources (i.e. local contacts, email con- tacts and social contacts such as Facebook). In addition, the user is pro- vided an easy navigation to choose mul- tiple contacts for messaging and email to multiple people simultaneously. The Mobilestack SD-WAN product is designed to provide WAN connection on-demand. Additional WAN bandwidth can be added between two locations on- demand to eliminate WAN-connection choking points using VPN connection over the internet. To learn more, visit booth #5225. He continues, "Little thought goes into mass deployment into multiple geographies. Even less thought goes into understanding the cost structures of vari- ous carriers, connectivity hurdles and unexpected costs, which are a major cause of program derailment. Multi- modal and multi-network deployments present additional challenges. Managing multiple vendors is just the beginning. Network management becomes a major issue; APNs, VPNs and direct access need to include enforcing access permis- sions across vendor boundaries." Integron's industry penetration is deep and wide in the health IoT segment. Integron is the global leader in remote patient monitoring for major healthcare companies. Integron has earned the trust of world-class companies through signif- icant credentials in health to include ISO 13485 and 9001 Certification, FDA Registration 21 CFR Part 820 Compliant, Medical Device Re-Packaging Facility, and Contract Manufacturer Re-pack- ager/Re-labeler. The health IoT segment of the industry is not the only industry targeted by Integron. It also reaches cus- tomers in healthcare, energy, remote monitoring and telematics. The company is launching an enhancement to its connectivity managed Integron (Cont'd. from p. 1) service, further addressing customer challenges. It provides a fully managed service that is a simple, predictable and cost-effective way to deliver a company's IoT initiative. Integron's comprehensive offering includes: IoT lifecycle consulting, includ- ing hardware selection and deployment consulting; global, multi-modal connectivi- ty; secure, managed private IP network; unified status portal – a single device man- agement interface for all your devices; ana- lytics based usage optimization; single con- tact for support; simplified billing; and ongoing operations and post-sale support. Lubel further explained, "For our customers embarking on a wireless or IoT/M2M initiative, deploying and man- aging hundreds or thousands of connect- ed assets across an enterprise and around the world can be a daunting task to say the least. From hardware selection and multiple carrier contracts, to device man- agement, coverage and global rollout – the complexities are numerous. We make this easy for our customers. We handle the details of their global IoT deployment so they can focus on their core business. Our customers think of Integron as their outsourced 'IoT Department'." For more information, visit Integron at booth #5449, call 585.426.6200 or visit www.integron.com. never been better or easier. The repair industry is changing rap- idly. Screen prices have rocketed and the market for repairs continues to grow. Now that prices for replacements have been increasing, recycling can help regain lost profits. RecellParts has made it its mission to offer businesses a com- petitive advantage in the cellular phone industry while providing a cleaner envi- ronment for everyone. RecellParts is able to test and process tens of thousands of screens per month, with the capacity to process even more. Its facility provides trained techs who have years of experience in this field who have been specifically trained to handle and test LCD screens with the utmost care and accuracy. All screens that enter the facility are tested and double tested. Transparency and ease-of-use are priorities for RecellParts. Every step of the ordering and testing process offers updates on the status of screens placed with the compa- ny. RecellParts has a customer service RecellParts (Cont'd. from p. 1) team dedicated to helping its account holders on any issues that may arise regarding their orders. RecellParts targets customers who are efficiency-oriented, cost-effective, industry-leading, professional cellphone repair/retail companies. Customers of RecellParts have a competitive advan- tage because doing business with RecellParts will increase customer mar- gins. By offering quick turnaround times and high payouts, RecellParts' customers are able to replenish their inventory quickly. With the extra income derived from this savings, customers are able to reinvest in themselves, thus strengthen- ing their own businesses. RecellParts is proud of the relation- ships with its customers. Based on the belief that success brings success and therefore when customers are successful, the success of RecellParts also expands, customers are treated as partners. Visit RecellParts' new website at www.recellparts.com, email sales@recell parts.com or support@recellparts.com or call 626.810.4222. decade. Today GFS is one of DIRECTV's largest Home Service Providers, accounting for 16 percent of DIRECTV's installations annually. This includes 6,000 truck rolls per day and 1.5 million systems installed per year. GFS was honored to be named DIRECTV's HSP Partner of the Year for 2014 and 2015, the honor given to DIRECTV's top home service installa- tion partner. It accomplished this feat by constantly monitoring and improving its technical metrics and expertise, in turn delivering the highest level of customer service. So how did it do it? First, the company made sure it had the right culture in place. GFS believes that reinvention never stops, so it never stops looking for new efficiencies and improvements. It has learned that men- torship is critical to its success, so it leverages the leadership of its top per- formers and managers. Most important, it knows that the satisfaction of its cus- tomer's customer is the ultimate success driver, so it is laser-focused on this sim- ple, but incredibly important concept. Goodman Networks (Cont'd. from p. 4) Second, GFS manages by data. Tracking metrics like 'time to install,' 'appointment success,' 'customer satis- faction' and 'net promoter score' down to the technician empowers GFS to reward performance and constantly identify areas for improvement. Third, tools enable maximum work- force efficiency. Some tools, like its scheduling management application, are proprietary. GFS also uses innovative off-the-shelf tools like Google Hangouts for ad-hoc status checks and rerouting. Fourth, it ties it all together with training. Extensive initial and continuing education helps make sure that when technicians leave the warehouses in DIRECTV-branded uniforms and vehi- cles, they're ready to be the face of the customer each day. Its training stresses safety, one of the most important aspects of the business. GFS is already applying these strate- gies and lessons learned to utilize its field services resources for small cells and IoT networks like home security and automa- tion. Visit www.goodmannetworks.com to learn more. nearly half a million square feet, and over 1,200 employees. It provides services on a contract as well as one-time event basis. It is adept at managing run-rate returns, product recall or rework projects. The company is relatively new to the mobile market and offers intelligently structured asset management programs to its customers. The company's goal is to become an extension of its clients' asset recovery process by providing cost effec- tive, revenue-maximizing solutions. TSSI's services are designed to max- imize recovery on goods that many people perceive as undesirable, yet are still poten- tially tangible assets on a company ledger. TSSI (Cont'd. from p. 4) Its processes expertly manage returned goods from the beginning of the returns process through to final disposition. Some clients only require broken glass LCD/LCM service while others may want whole phone refurbishment, kitting and fulfillment services. Services can be sepa- rated out or bundled together on an as- needed basis to suit the unique require- ments of each individual client. Product returns continue to have an increasing impact on the bottom line; therefore, TSSI strives to proactively provide clients with revenue maximizing solutions to their unique asset recovery needs. For more information, stop by booth #568, visit www.tssius.com or call 866.447.6872.

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