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AN INDEPENDENT PUBLICATION NOT AFFILIATED WITH CTIA Lee M. Oser CEO and Editor-in-Chief Jules Denton Kim Forrester Carlos Velasquez Associate Publishers Lorrie Baumann Editorial Director JoEllen Lowry Jeanie Catron Karrie Welborn Associate Editors Yasmine Brown Jonathan Schieffer Graphic Designers Caitlyn McGrath Sarah Glenn Customer Service Managers Stacy Davis Kim Stevens Show Logistics & Distribution Lynne Hilton Sarah Robinson Account Managers Enrico Cecchi European Sales Wireless World is published by Oser Communications Group ©2016 All rights reserved. Executive and editorial offices at: 1877 N. Kolb Road, Tucson, AZ 85715 520.721.1300/Fax: 520.721.6300 www.osercommunicationsgroup.com European offices located at Lungarno Benvenuto Cellini, 11, 50125 Florence, Italy Wireless World Friday, September 9, 2016 4 FIELD WORKFORCE 2.0 – THE KEY TO NEXT GENERATION NETWORK DEPLOYMENT As the wireless world changes, we must all change the ways we work. That has never been truer than right now as tech- nology continues to evolve. Network access happens predomi- nantly indoors today. With the Internet of Things emerging, indoor access will only grow. Wi-Fi, small cells and new tech- nologies mean access components are becoming more flexible, intelligent, IP- based and software-driven. These components will increasingly be distributed throughout large buildings without expensive head-ends or intrusive coaxial cable, and many next generation customers will be enterprises, SOHO and new MNO entrants supplementing or even competing with traditional commer- cial wireless carriers. The exponential increase in access devices required by data demand and enabled by evolving technologies will require a new kind of field workforce. Large quantities of small, intelligent devices don't require high-end engineer- ing or long lead-time due diligence. Instead, next generation networks call for field technicians that are professional, efficient, well-managed and equipped with tools and technologies that maxi- mize speed and cost-effectiveness. Goodman Networks' biggest asset is a more than 2,500 technician workforce with the technical skillset required in the new age of wireless. Goodman Field Services (GFS) has been a DIRECTV partner for more than a TSSI MAXIMIZES RECOVERY ON GOODS PERCEIVED AS UNDESIRABLE Technology Solutions & Services, Inc., (TSSI) remanufactures products that have already been produced. The compa- ny offers expanded capacity and capabil- ities for reverse logistics. TSSI is focused on enhancing service capabilities for mobile products. This includes increas- ing production capacity as well as enhancing cosmetic capabilities to bring products closer to a "like-new" condi- tion. Other remanufacturers focus on making a unit functional again, but TSSI brings a refurbished product back to or close to an A-Grade condition. This allows clients to increase resale by more than 30 percent, a sizable increase in recovery for their clients. Headquartered in San Bernardino, California and founded in 1999, TSSI is an R2-certified, full-service, reverse- logistics company, specializing in reman- ufacturing solutions for mobile, IT and consumer electronics industries. It pro- vides a host of customized services specifically designed to manage refur- bished products. These services include screening, testing, repair, data collection and reporting while utilizing environ- mentally friendly disposal practices. TSSI partners with manufactur- ers, retailers and distributors to facil- itate their ability to effectively manage their returned goods. From a returned asset management perspective, the mobile industry appears to be where the PC industry was over 20 years ago. TSSI was successful in the evolution of asset management in their PC group and now manages returned assets for brands such as HP and Lenovo. The company has five locations, Continued on Page 37 Continued on Page 37