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Restaurant Daily News 7 5 Monday, May 20, 2019 Renau Introduces New Generation of ARM Cortex-Powered Touchscreens Renau's new UCM-2000 Series of next- generation ARM Cortex-A7 based P- CAP touchscreens designed specifically with the foodservice industry in mind give foodservice equipment operators complete control over their commercial foodservice equipment. Unlike older capacitive touch solutions, these state-of- the-art capacitive touchscreens can easily be used by while wearing gloves. Available in 4.3-, 6.8- and 10-inch screen sizes, the UCM-2000 Series offers equipment operators a sophisti- cated control that can be configured and installed either horizontally or ver- tically on the front of a controlled appliance. Measuring less than 1.91 inches deep, the UCM-2000 Series is compact and versatile enough to allow equipment manufacturers to mount it on virtually any available panel space. Each size also offers the choice of bezel or flush mount models. Using Renau's Single Wire Communication and wireless Renau.Net Networks, the UCM-2000 Series connects to any of Renau's compact, powerful hybrid micro process controllers to monitor and control even the most intensive and demanding applications, reducing the need for expensive and complicated harnesses. With the ability to quickly and easily access and select programs and recipes, as well as full support for safety and compliance processes like HACCP, user manuals, job aids and ingredient level and freshness monitoring, the UCM- 2000 offers unrivalled labor savings and ease of training. Equipment operators can quickly and easily read the UCM-2000 Series' high-resolution color dis- play from across the kitchen, and because the screen is the interface, use is incredibly intuitive and easy and designed to help reduce operator error and food waste. The UCM-2000 Series can even help guide a service technician through troubleshoot- ing and repair with advanced diagnostic functionality. Easily upgradeable and fully repro- grammable, the UCM-2000 Series allows recipe menus and system config- urations to be quickly updated through the mediation of Renau's USB or Wireless Host Adaptors and smart device or cloud-based programming software, which allows for the creation of custom recipe menus, warning alarms, sound files, instruction manuals, user guides and system configurations that can be stored on an authorized user's hard drive for future use and reference, or for larger organiza- tions, shared with a remote location using Renau's powerful Smart Kitchen Manager™ (SKM™) Software Servers. When it comes time to update the system, the desired update file can be downloaded via a flash drive or over the air update. In order to perform in the most demanding foodservice industry envi- ronments, all Renau products are fully encapsulated for outstanding protection from extreme temperatures, humidity and shock. Designed and manufac- tured in the United States, all Renau products are rigorously tested and come with an industry-leading three- year warranty. For more information, visit www .renau.com, stop by booth #4652 or call 818.341.1994. Norbec: High Quality, Durable Products Norbec is a North American company founded more than 35 years ago. Specializing in custom manufacturing, Norbec has earned a solid reputation as a solution finder for the production of cold rooms, freezers and storage lines. Even though cold storage products are Norbec's cash cow, the company doesn't want to limit itself to walk-in coolers and freezers. Over the past few years, the company has been increas- ingly developing its expertise in insu- lated metal panels and building envelopes. Jan Lembregts, President of Norbec, explains, ''We thrive on building partner- ships with our customers. We strive to offer a complete solution from concep- tion to delivery, including support once the project is completed. We pride our- selves on manufacturing walk in coolers and freezers as well as architectural pan- els for the building envelope and interior panels and doors." Norbec's mission is to offer high quality and durable products that provide space optimization, work efficiency and security. NextGrip, Slip-Resistant Floor Having a safe and secure work environ- ment for employees is of the utmost importance in the foodservice industry. The quest to find a floor that is both safe for employees and optimal for the work environment is constant, especially with the changes in temperature found in walk-in coolers and freezers. Norbec is proud to present NextGrip, a new slip-resistant floor made up of an embossed pattern, strategically repeated to increase stability and adher- ence. The NextGrip is the solution you need to increase safety measures, con- tributing to a productive and enjoyable work environment. Intelliref V2, Refrigeration Control System Thousands of dollars' worth of food sits in a walk-in cool- er and freezer. Guarding it with energy efficient and reliable products is top prior- ity. Food needs to be main- tained at cold temperatures to prevent the growth of bacteria and other microbes that make food spoil. If there is a problem with the refrigeration system, knowing as quickly as possible can prevent food and money loss. The IntellirefV2 allows you to control and monitor temperature to make sure food is kept at the right temperature. Options offered with the IntellirefV2 are a cost effective and worry-free solution to pre- vent food loss, save on expensive service calls and meet health requirements. For Norbec, it is important to educate its customers on present and future regula- tions. It attaches great importance to product compliance and the standards of the food industry, as well as to energy standards. The com- pany's R&D team is always up-to-date with the latest changes in the indus- try in order to always ensure appropriate products and compliance with standards. Norbec has a dedicated history in supporting its partners in the foodser- vice industry by providing innovative products and creating tailored solutions. Like Jan Lembregts, President, explains, "I have always thought of measuring the quality of a partner as being able to solve problems. We know how to react quickly and well to solve any kind of complications, and our customers appre- ciate it. We are very rigorous in delivery times and offer outstanding technical support." Visit Norbec at booth #5457. For more information, go to www.norbec.com. Enhancing the Customer's Experience, One Coffee at a Time Satisfaction and experience are pivotal factors behind a customer's decision to visit a location or use a service again. When customers are satisfied, not only will they be tempted to revisit a hotel or a restaurant, they will also tend to recom- mend the place to friends and acquain- tances, bringing more business opportu- nities. In an effort to make the customer's experience fully satisfying, some restau- rants perform better at providing the best value for money, quality of food and drinks or quality of service. But let's be honest, most administrators will attempt to bring together all these aspects because they know that customers satis- faction is based upon the overall experi- ence. Take, for example, the case of a seafood restaurant having the best lob- ster tail in town accompanied with a splendid Chardonnay from the Russian River Valley, offering only standard per- colator coffee that has been standing for hours. Even though the customer may have enjoyed a great food and wine pair- ing, he will nevertheless remain bitter because the coffee he always orders after a meal is horrible. This detail, as trivial as it may seem, may affect the client's experience negatively and cause them to never go back or recommend the place. If that applies to dining, imagine what bad coffees can do to breakfast restau- rants. You are remembered because of the coffee. Three Innovative Brands Great news! Cafection | Evoca Group enters the North American HoReCa mar- ket. From the greatest drip coffee tech- nology available to barista-quality espresso solutions, its HoReCa bean to cup brands will make the competition envious. G a g g i a : Founded in 1948, herald- ing the modern age of espresso with the inven- tion of steam-free coffee machines, Gaggia represents the true spirit and her- itage of Italian espresso, taste and cul- ture. Saeco: As the first company in the world to develop the bean to cup (a com- pletely automatic and innovative Italian espresso brewing system), Saeco Professional Division specializes in the out of home sector. Cafection: Pioneer company to launch internet-connected and remotely manageable coffee machines, Cafection uses a unique reverse French press brew- ing system. Three Flagship Models With a choice of three NSF 4 certified flagship models, Cafection | Evoca Group will help the food and beverage industry enhance the customer's expe- rience, one coffee at a time. Already a leader in the OCS industry with units in 80 percent of the Fortune 500, the ele- gant, affordable and reliable brewers capa- ble of dispensing 65 to 75 coffees per hour are about to revolutionize the HoReCa market. Kalea Plus: The outstanding throughput and speed of the Kalea Plus with fresh milk will satisfy even the most demanding customers, sip after sip. Idea Restyle Duo: Equipped with a fresh milk module, the Idea Restyle Duo is undoubtedly the best choice for those who want a highly professional machine with an attractive look. Encore 29: The fully customizable bean to cup Encore 29 prepares the best perfectly ground drip coffee, anywhere, at any time. For more information, contact Mike Cochrane, Vice President Business Development and Key Accounts, at mcochrane@cafection.evocagroup.com and 800.561.6162, ext. 267.