Issue link: http://osercommunicationsgroup.uberflip.com/i/484387
By Cynthia Hallett, MPH, E x e c u t i v e D i r e c t o r , A m e r i c a n N o n s m o k e r s ' R i g h t s Foundation There has been much debate over how the gaming industry needs to modernize and inno- vate to overcome the ongoing economic challenges it faces. Based on lectures at a variety Continued on Page 23 INNOVATING FOR THE FUTURE An interview with Rick Friese, EVP Sales and M a r k e t i n g , Glory Global Solutions, North America. GN: Tell our readers about Glory Global Solutions. What is its main product emphasis? RF: Glory Global Solutions is a worldwide leader in comprehensive cash handling Continued on Page 18 CASH IS NOT DEAD: CASINOS WILL ALWAYS RELY ON IT An interview with Paul Gordon, Senior Vice President of Sales, Rymax M a r k e t i n g Services. GN: How has the rise of local East Coast casinos impacted destination casinos, such as those in Atlantic City? PG: It's obvious there's an impact when any market goes Continued on Page 29 DESTINATION VS. LOCAL: PLAYER LOYALTY SOLUTIONS An interview with Kent Tong, CEO, eQube Gaming Limited. GN: Tell our readers about you and your company. KT: My na me is Kent Tong and I am the President and CEO of eQube Gaming. eQube has offices in Las Vegas, Nevada, Edmonton, Alberta, and Cork, Continued on Page 23 ELECTRONIC BINGO PRODUCTS FROM EQUBE An interview with Ryan Burns, Partner and Director of Audit and Assurance, Egghart, LLC | CPAs. GN: Tell our readers about your company and how you got start- ed in the industry. RB: Egghart, LLC | CPAs pro- vides accounting, audit, training and professional consulting Continued on Page 29 FINANCIAL SERVICES FROM EGGHART By Drazen M. Alcocer, VP, B i o m e t r i c a Systems Inc. The gaming industry contin- ues to change and evolve, and with it we have seen new regulations and laws emerge. Casinos as a whole have come under intense scruti- ny because of security practices, operation procedures and money laundering scandals. Continued on Page 29 PROTECT CASINO REVENUE WITH BIOMETRICA Eclipse Gaming Systems is intro- ducing new fea- tures to its Class 2 game library as Eclipse brings Class 2 gaming to a higher class. Eclipse, an innovator in Class 2 Gaming, is adding some signifi- cant new features which are appearing across most of the company's library of Class 2 games. These new features are part of Eclipse's way of raising Continued on Page 23 ECLIPSE GAMING SYSTEMS RAISES CLASS 2 GAMING RPG Card Services, a supplier of gift cards to the gaming industry and winner of Indian Gaming's Best of Show in the prepaid category, reported a record- breaking 2014 for gift card promotions in casinos. According to Tom Gilbert, President of RPG Card Services, more of RPG's casino clients used gift cards to attract, retain and increase Continued on Page 10 RECORD-BREAKING YEAR FOR GIFT CARD PROMOTIONS T r e m e n d o u s revenue oppor- tunities exist for the gaming industry to mod- ernize offerings in ways that res- onate with next generation consumers. Understanding what makes millennials tick, while resisting the urge to make broad generalizations, is the first step in configuring a new gaming experience designed to appeal to younger Continued on Page 10 GAMING REIMAGINED Bowling is enjoying a tremendous surge right now. Its r e n e w e d popularity is being driven by an influx of younger bowlers, an increase in senior bowling, new equipment technologies and the reinvention of yester- year's "bowling alley" into more inviting, family-friendly entertainment venues – four trends that are fueling each Continued on Page 23 BOWLING IS BIG BUSINESS O s e r C o m m u n i c a t i o n s G r o u p S a n D i e g o T h u r s d a y, A p r i l 2 , 2 0 1 5 AN INDEPENDENT PUBLICATION NOT AFFILIATED WITH NIGA