Issue link: http://osercommunicationsgroup.uberflip.com/i/370759
W i re l e s s W o rl d 3 3 Th u r s d a y, S e p te m b e r 1 1 , 2 0 1 4 (optional), automatic day/night sensor and wiring compatibility make the product easy to use and install. Like other products in the HORIZON line, the units are compatible with existing cabling and mounting, allowing users to retrofit to LED without installing new cable or mounting brackets. In addition, the light only weighs 17 pounds, allow- ing it to be easily hoisted and installed. These features significantly decrease the time and expense of retrofitting structures with LED compared to com- petitors. The HORIZON line can use the existing cable on competitors sys- tems to retrofit them as well. The energy efficiency of LED lights offers several advantages. They reduce maintenance costs and increase safety while greatly minimizing the number of Hughey & Phillips ( Cont'd. from p. 4) times technicians must climb towers to change lamps. LEDs pay for themselves in as little as two years due to their ener- gy efficiency, lower maintenance costs and greater reliability. LEDs, which are solid-state devices, resist shock and vibration and stand up to extremes better than incandescent lights, which rely on a fragile filament in the lamp to light. LED technology will play an ever- increasing role in aviation safety and obstruction-lighting applications as engi- neers and project managers come to dis- cover and appreciate its dual role: advancing safety through reliability and controlling operational costs through greater efficiency. For further information or to view a demonstration, visit booth 2241. Contact H&P at www.hugheyandphillips.com or by calling 877-285-4466. design, usability and user value are key. The Next-Concept team is focused on the manufacturing of cellphones, tablets and accessories to fill gaps in the marketplace that are currently being underserved by large manufac- turers. The company focus is based on outstanding design, superior usability Next-Concept ( Cont'd. from p. 4) and value to the consumer which will give retailers and carriers a unique advantage in the market over their competitors. Next-Concept has the design, technical, manufacturing and retail knowledge to fulfill a wide vari- ety of carrier retail needs. For more information, visit booth 3223 or go to www.next-concept.eu. Other plastic screen protectors tend to get smudged with fingerprints, especial- ly if you have children who are using the device. Nitro Glass has an oleophobic finish, so it resists smudging and smear- ing for optimal visibility. Unlike tradi- tional plastic screen protectors, the tem- pered glass protector keeps the screen on your device much more protected. They also have rounded edges for safety and comfort, which help to prevent chipping and breaking of the glass protector. Nitro Glass is made from a durable material that resists scratches and has a hardness rating of 8H out of 10H. The actual pro- tector measures only .03" in thickness, zNitro ( Cont'd. from p. 1) so it won't add weight or bulk to your phone or tablet. zNitro carries a variety of Nitro Glass products for many of the top devices. You can shop for Nitro Glass protectors for top smartphone brands such as Apple, Samsung, HTC, Motorola and LG. zNitro proudly offers a wide variety of color options to fit every taste and personality. We spend a lot of money on our devices, so keeping them fully protected from damage is always worth it. Order one today so you can stop wor- rying if you do accidentally drop your phone or bump your screen. For more information, visit booth 2162 or go to www.znitro.com. lightning strikes and transient voltage. The Networking Cabinet is available in three sizes, starting at 16 rack units, and can be stacked or expanded to accommo- date more equipment. "These new cabinets have been tested using the same facilities and methods used to test the hardier shelters we have installed at extreme weather and remote locations without fail since we began oper- ation in 1992," said Kelly Lander, President of Pepro LLC. "They met, and in some cases even out-performed, every specification we set for our public safety- grade equipment. As the U.S. begins lean- ing on commercial systems for life-or- death communications, we are ready to help those networks rise to that challenge." The Pepro Shielded Outdoor Networking Cabinets feature aluminum all-welded construction, a UV-resistant powder coat and standard HVAC, power Pepro ( Cont'd. from p. 1) distribution and surge protection. The cabinets are available in 16, 27 and 42 rack unit sizes, measuring 36 inches, 54 inches and 81 inches high, respectively. All of the cabinets are NEMA 4 or 4X compliant, confirming their weatherproof exterior and access points. More infor- mation regarding the Pepro Shielded Outdoor Networking Cabinets can be found on Pepro's website at www.pepro- llc.com/products/cabinets. Pepro engineers new products to meet the needs of the public utilities, public safety, U.S. Forest Service, National Park Service, Bureau of Land Management, Homeland Security, states, local governments and others requiring a secure enclosure for sensitive electronic, computer and radio equipment. Visit Pepro LLC at booth 2254. For more information, go to www.pepro llc.com, call 814-676-5688 or email sales@peprollc.com. WW: What would you say makes your company unique? RC: I think that Nite Ize is unique for many reasons, but above all I hope that our cus- tomers appreciate the problem/solution driven products that we bring to the market. Our goal with every unique product intro- duction is to solve an identifiable problem that our customers face, and to do so in a creative and thoughtful way. Learn more about Nite Ize to Discover Your Solution! WW: Are you introducing any new prod- ucts? RC: Yes! Nite Ize is launching over 50 new products in 2014, into all of our mar- kets, but we are very excited about a handful of new items that will appeal to the visitors at the CTIA Show. These new products include our popular Connect Case, which is now available for the Samsung ® Galaxy S4 and S5, along with the HandleBand Universal Smartphone Bar Mount. We would love to introduce these products to you at the show. Stop by booth 1173. WW: To what do you attribute your com- pany's success? RC: Nite Ize's success as a company Nite Ize ( Cont'd. from p. 1) really comes down to equal parts innova- tion and exceptional customer service. We strive to develop products that solve an identifiable need in the market, and customers seek Nite Ize products out because they know they feature the qual- ity and innovation that makes a differ- ence in their lives every day. In addition, we are 100 percent dedicated to being a partner that is proactive to our retailer and distribution partner's needs, respon- sive to any requests or issues that arise, and flexible and easy to work with in all situations. We take pride in the way that we do business and do what we say we will do. This is the philosophy that I start- ed my company with 25 years ago, and it applies to our largest partners all the way down to the consumers that use Nite Ize products every day. WW: Where can our readers find out more about your company? RC: Customers can learn more about Nite Ize on our website, www.niteize.com. If they have a specific question, please feel free to call our cus- tomer service team at 303-449-2576, or just stop by booth 1173. See you there! Visit Nite Ize at booth 1173. For more information, go to www.niteize.com, call 303-449-2576 or email info@niteize.com. Mark VanderHeyden, President of MCE Systems Limited. In fact, an estimated 13 million devices are returned for service annually in the U.S. and Canada combined, and repairs require an average of one to two weeks to complete. "That adds up to a management headache for providers who furnish loan- er devices and have limited tools for diagnostics, and provides a diminished customer experience," said VanderHeyden. Of those returned devices, approxi- mately 40 percent have no fault found. Statistics are even higher for new devices, meaning that the existing diag- nostics at the point of purchase are inad- equate. At an average cost of refurbish- ment and shipping of $150 per device, and with ever-increasing adoption rates for new mobile devices accelerating demand, costs for providers are spiraling upward. "There are options available to increase customer satisfaction while low- ering costs for dealers and retailers," said VanderHeyden. "Progress in smartphone migration technology enables full migra- tion and back-up of customers' personal content from the device under diagnos- tics or in-store repair." For devices brought in for repair with no physical defect, up to 75 percent of issues can be managed at point of serv- ice, and there is 'low-hanging fruit' ripe for the picking in terms of device config- uration/setting and 'bad apps'/corrupt file issues. With more consumers upgrading their devices more frequently, VanderHeyden says solving the front-line migration and repair diagnostics chal- lenges is an investment in the future of MCE Systems ( Cont'd. from p. 1) wireless service provision. In the U.S., users are upgrading mobile devices annu- ally; in Canada there has been a shift to two-year contracts, down from three. What else does the future hold for the mobile device industry? VanderHeyden predicts that with increased demand for constant evolution of mobile devices will come ever- increasing expectations and dependency on mobile computing. And like banking and the airline industry, self-service will be the wave of the future, with the grow- ing customer base requiring ability to 'help themselves' to mobile device set-up using kiosks. "In business, where there is a Wild West mentality of bringing your own device to work, managed service or direct tools will need to satisfy demands of device migration or wip- ing and care, and will provide more dealer opportunities to support enter- prise needs," said VanderHeyden. "As consumers expect and demand more, dealers and retailers will enjoy more paid-for services at point of retail, and carriers stand to reap millions in OPEX savings." About MCE Systems Established in 2005 with over 70 employees and over 10,000 installa- tions in more than 30 countries, MCE is a global leader in Mobile Customer On- boarding and Repair/Return Avoidance, providing customers with innovative solutions that dramatically increase the quality of the consumer interaction experience. North American and U.K. business operations are based in Toronto, Canada. Connect with MCE Systems at www .mce-sys.com or by calling 877-494- 3432, or visit booth 4572.