Oser Communications Group

GOURMET NEWS JULY 2018 www.gourmetnews.com FROM THE EDITOR 4 WWW.GOURMETNEWS.COM PUBLISHER Kimberly Oser SENIOR ASSOCIATE PUBLISHER Jules Denton-Card jules_d@oser.com EDITORIAL DIRECTOR Lorrie Baumann lorrie_b@oser.com SENIOR ASSOCIATE EDITOR Robin Mather robin_m@oser.com ASSOCIATE EDITORS Jeanie Catron Greg Gonzales ART DIRECTOR Yasmine Brown GRAPHIC DESIGNER Jonathan Schieffer CUSTOMER SERVICE MANAGERS Caitlyn McGrath Susan Stein CIRCULATION DIRECTOR Tara Neal tara_n@oser.com CIRCULATION MANAGER Jamie Green jamie_g@oser.com PUBLISHING OFFICE 1877 N. Kolb Road P.O. Box 1056 Tucson, AZ 85715 520.721.1300 Fax 520.721.6300 SUBSCRIBER SERVICES Gourmet News P.O. Box 30520 Tucson, AZ 85751 520.721.1300 G OURMET N EWS ® OSER COMMUNICATIONS GROUP FOUNDER Lee M. Oser MEMBER OF: Periodicals postage paid at Tucson, AZ, and additional mailing office. Gourmet News (ISSN 1052-4630) is published monthly by Oser Communications Group, 1877 North Kolb Road, Tucson, AZ 85715; 520.721.1300. Publisher assumes no responsibility for unsolicited material or prices quoted in newspaper. Contributors are responsible for proper release of pro- prietary classified information. ©2018 by Oser Communications Group. All rights re- served. Reproduction, in whole or in part, without writ- ten permission of the publisher, is expressly prohibited. Back issues, when available, cost $7 each within the past 12 months, $12 each prior to the past 12 months. Back orders must be paid in advance either by check or charged to American Express, Visa, or Master Card. Gourmet News is distributed without charge in North America to qualified professionals in the retail and dis- tribution channels of the specialty foods and hardgoods trade; paid subscriptions cost $65 annually to the U.S. and Canada. All foreign subscriptions cost $150 annu- ally to cover air delivery. All payments must be made in U.S. funds and drawn on a U.S. bank. For subscriber services, including subscription information, call 520.721.1300. POSTMASTER: Send address changes to Gourmet News, 1877 North Kolb Road, Tucson, AZ 85715. This month in both Gourmet News and Kitchenware News, you will read stories that are intended to help you position yourselves as your shoppers' reliable experts on how today's product manufacturers and retailers alike are responding to consumers' de- sires to use their shopping dollars as en- couragement to pursue objectives in addition to corporate profits. This idea that consumers will hold manufacturers accountable for their corporate behavior is no longer a series of knee-jerk re- sponses to the latest major environmen- tal disaster that makes the headlines. It has become mainstreamed as an expecta- tion that the companies that provide us with the necessities of daily life will be- have themselves ethically even when they think no one's looking – because someone's always looking. Distrustful consumers are increasingly abandoning legacy brands in favor of those in which they have confidence on this point, even though they aren't necessarily willing to pay a premium price to get it – they sim- ply expect those assurances as the price of their custom. Today's retailers need to be able to discuss these issues with their cus- tomers as they're making their purchas- ing decisions. The ability to do that is part of what makes you a trusted source of advice and inspiration – and you as that trusted source is exactly what can never be duplicated by an online re- tailer. Online retailers can offer infinite selection and convenience, but they're never going to persuade your cus- tomers that they share your shoppers' values and concerns. Only you can do that. As we go to print with this issue, we're planning our flights to New York City for the Summer Fancy Food Show, which is always a highlight of our summer. We look forward to seeing you there! Safe travels, everyone! GN — Lorrie Baumann Editorial Director FROM THE EDITOR

• Cover