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Consumer Electronics Daily News Monday, January 8, 2018 4 8 TSSI Maximizes Recovery on Goods Perceived as Undesirable Technology Solutions & Services, Inc., (TSSI) remanufactures products that have already been produced. The com- pany offers expanded capacity and capabilities for reverse logistics. TSSI is focused on enhancing service capa- bilities for mobile products. This includes increasing production capaci- ty as well as enhancing cosmetic capa- bilities to bring products closer to a "like-new" condition. Other remanu- facturers focus on making a unit func- tional again, but TSSI brings a refur- bished product back to or close to an A- Grade condition. This allows clients to increase resale by more than 30 per- cent, a sizable increase in recovery for their clients. Headquartered in San Bernardino, California and founded in 1999, TSSI is an R2-certified, full-service, reverse- logistics company, specializing in reman- ufacturing solutions for consumer elec- tronics, IT and mobility device indus- tries. They provide a host of customized services specifically designed to manage refurbished products. These services include screening, testing, repair, data collection and reporting while utilizing environmentally friendly disposal prac- tices. TSSI partners with manufacturers, retailers and distributors to facilitate their ability to effectively manage their returned goods. From a returned asset management perspective, the mobile industry appears to be where the PC industry was over 20 years ago. TSSI was successful in the evolution of asset management in their PC group and now manages returned assets for brands such as HP and Lenovo. The company has five locations, nearly half a million square feet and over 1,200 employees. They provide services on a contract as well as one-time event basis. They are adept at managing run-rate returns, product recall or rework projects. They are relatively new to the mobile market and offer intelligently structured asset management programs to their cus- tomers. The company's goal is to become an extension of their clients' asset recov- ery process by providing cost effective, revenue-maximizing solutions. TSSI's services are designed to max- imize recovery on goods that many peo- ple perceive as undesirable, yet are still potentially tangible assets on a company ledger. The processes expertly manage returned goods from the beginning of the returns process through to final dis- position. Some clients only require broken glass LCD/LCM service while others may want whole phone refurbishment, kitting and fulfillment services. Services can be separated out or bundled together on an as-needed basis to suit the unique requirements of each individual client. Product returns continue to have an increasing impact on the bottom line; therefore TSSI strives to proactively pro- vide clients with revenue maximizing solutions to their unique asset recovery needs. For more information, visit www.tssius.com or call 866.447.6872. Being Smart about Protecting Your Smartphone An interview with Vadim Abramov, Senior Distribution Manager, Ghostek. CEDN: What makes Ghostek unique when it comes to buying a case for your smartphone? VA: Our model at Ghostek is to provide affordable cases that are slim and attractive, yet durable enough to with- stand even the most rugged conditions. For instance, our waterproof cases use IP68 protection, which protects against dust and deep water submersion. The TPU silicon rubber cases have a thick frame, ensuring drop-resistance. While providing this kind of durability, the cases all feature a super thin, sleek design. The end result is an affordable, durable product that looks great without being bulky, so the phone fits in your pocket. CEDN: What are typical prices on Ghostek waterproof cases? VA: While most waterproof cases on the market tend to sell for over $100, we keep our prices around $60 to $65, depending on the model. These savings can be quite significant over time, espe- cially when taking into account how often people upgrade their smartphones today. CEDN: What types of cases do you sell? VA: We sell three models of cases: the Cloak, the Covert and the Atomic series. The Cloak and Covert cases are designed to be extra slim, keeping the smartphone protected while showing off each device's unique design. The Atomic series is the slightly thicker waterproof option. In addition to cases, we sell a variety of other products, such as head- phones, chargers and gear. One product that we're particularly excited about is the NRGbag, a durable, water-resistant laptop backpack with a 7000mAH removable battery, available in five col- ors. It includes USB cables for charging a variety of devices, including laptops, tablets and smart- phones. The next ver- sion will have a solar panel built in for charging purposes, making it a fantastic option for those who love the outdoors without being discon- nected. CEDN: How do you keep loyal cus- tomers at Ghostek? VA: Having excellent customer service is something that separates us from our competitors. When people get customer service that goes above and beyond, they tell their friends, who in turn become new customers. Top-notch customer service, along with affordable pricing for retailers is something that distinguishes us from other case manufacturers. CEDN: Where can people buy Ghostek products? VA: All of our products are available on our site, www.ghostekproducts.com, as well as Amazon and eBay. We're available in a variety of countries, including the U.K., Mexico, Canada, Korea and Japan. We also expect to be available in retail stores soon. CEDN: What's involved in creating a great brand? VA: We've been around for five years building a name for ourselves in this mar- ket. The biggest part of building our brand is by delivering products that get great reviews from our customers. We also build a unique brand identity by cre- ating a fun narrative. We treat our cus- tomers as though they're secret agents, like James Bond or someone from the CIA. Our customers then seek out the perfect accessory to protect their phone and maintain an "air of undetectability" while they're on a mission. For us, it all comes down to providing durable, slim, attractive cases, backed by excellent cus- tomer service and affordable pricing. For more information, visit www.ghostekproducts.com or stop by booth #31778. Innovation: Coming to a Crib Near You The future is here. Cocoon Cam Clarity is the smartest baby monitor ever. Patented Computer Vision and AI technologies combine with intelligent analytics to deliver the most advanced baby monitoring system available. Non-Contact Vital Monitoring Cocoon Cam is only baby monitor to deliver both HD video/audio and vital sign monitoring in one system. It is with- out wearables, so nothing touches baby's delicate skin. Instant Alerts When baby requires your attention, par- ents and invited caregivers receive Instant Alerts via smartphone or tablet. It even works with your Apple Watch! Actionable Insights Sophisticated analytics help you track and understand your baby's sleep and wake patterns, trends, growth and behav- iors. All in one beautiful, easy to use app, native to either iOS or Android. Intuitive, Smart and Beautiful The perfect parenting partner, Cocoon Cam's app delivers more than just video and audio monitoring. Artificial Intelligence helps effortlessly interpret your baby's natural movements and daily rhythms, transforming the every- day into useable insights. So you can rest easy, knowing your baby is breath- ing easy. Easy Setup Just click the stand together (no tools required), position and pair via Bluetooth. Prepare to experience a whole new world of insight, and the most restful sleep you've had since becoming a parent. Thoughtful and Portable Position your monitor to capture the perfect bird's eye view by quickly adding or removing sections of our unique extruded aluminum non-tip stand. Infinite Range Works anywhere you've got an internet connection. Whether you're down the hall, across town or around the world, you're always connected to what's hap- pening with your baby. Sweetest Moments Capture milestones, cute smiles, special days and more with Swaddle Stories. Save, download or share. It's like having an automatically generated digital baby book in the palm of your hand. Secure and Safe All of your data is kept safe in the app and the cloud with fully encrypted data streams, unique cloud container structure and active password management. Even the Cocoon Cam Clarity's integrated cable management and weighted non-tip stand demon- strate a commitment to safety. Grows with Baby Cocoon Cam's unique app-based monitoring approach means the product grows and develops along with your baby. New features are included as app updates at no additional cost. Created by Parents Cocoon Cam was founded by a Tesla engineer after the birth of his first child. Applying advanced Computer Vision technology to track vital signs delivers complete peace of mind to his family and yours. Now you can see, hear and know your baby is breathing. Learn more about the Cocoon Cam Clarity Baby Breathing Monitor system by visiting Sands A-D vooth #43558 or www.cocooncam.com.