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Oser Communications Group Las Vegas Tuesday, November 1, 2016 AN INDEPENDENT PUBLICATION NOT AFFILIATED WITH SEMA OR AAPEX Jiffy-tite, the leading OEM supplier of fluid connec- tion systems for the automo- tive industry, has introduced an aftermarket line fea- turing more than 50 part numbers, as well as caps, plugs and kits. With more than 500 million automotive quick- connect fluid fittings in service world- wide, Jiffy-tite's state-of-the-art prod- ucts are known for their proven tech- nology and proven performance. WHEN IT COMES TO REPLACING YOUR FITTINGS, TRUST THE ORIGINAL Competitive motor- sports enthusiasts asked for a power- ful turbocharger compact enough to fit a broad range of boost-thirsty gas and diesel applica- tions. BorgWarner delivered – and more. Part of its successful line of AirWerks series turbochargers, BorgWarner's new S400SX-E super cores offer S500 power potential in a S400 frame size. Featuring 88-mm inducer Generation C6 and C7 forged POR-15 ® Rust Preventive Coating is a high perform- ance coating designed for appli- cation directly on rusted or seasoned metal surfaces. POR-15 Rust Preventive Coating is a non-porous coating that seals and protects many surfaces from water, chemicals, salt and other corrosive con- taminants. POR-15 Rust Preventive Coating is an effective anti-corrosive and rust preventive coating that offers superi- or chemical resistance due to its dense, An interview with David Mestdagh, General Director of Global Product Development, General Motors Customer Care & Aftersales. ADN: You joined the General Motors aftersales team earlier this year. Could you share a bit more about your background? DM: Yes, absolutely. I've had the privi- lege of working in the automotive after- market for more than 30 years. Before An interview with James Clark, President, Alliance Tire Americas, Wakefield, Massachusetts. ADN: Alliance Tire Group just revamped Online ATG, its dealer portal. What does Online ATG bring to the marketplace? JC: Online ATG is an ordering system for sellers of Alliance, Galaxy and Primex tires, and it is one in a growing set of tools to make ATG easier than ever Continued on Page 73 By Raoul J. Gomez IV, Analytics Specialist In 2015, the combined OEM sales for Ford, GM and FCA/Chrysler exceeded 400 billion dollars. That's one-eighth of the U.S. Treasury's entire tax haul the same year. Furthermore, AutoZone, Advance Stores and Pep Boys garnered another $22 bil- lion in sales. Sales revenue from performance parts for these companies may be less than a mere drop of water in Lake Mead. Continued on Page 73 Continued on Page 77 BORGWARNER ADDS NEW SUPER CORE TO AIRWERKS TURBOCHARGER SERIES SEAL AND PROTECT WITH POR-15 RUST PREVENTIVE PERMANENT COATING GREAT CHOICES FROM ATG EASIER THAN EVER TO ACCESS ACDELCO CELEBRATES 100 YEARS IN THE INDUSTRY WHY MESS AROUND WITH PERFORMANCE PARTS? Continued on Page 77 Continued on Page 73 Continued on Page 77 "Tire pressure maintenance" is listed as a nec- essary monthly service in every owner's manual of every vehicle sold in North America, and is suggested by every tire manufacturer, every automo- bile insurance company and virtually every other institutional source. While few consumers have their tire pressure adjusted every month, tire inflation maintenance is still, by far, the No. 1 requested automobile service and the No. 1 reason a consumer visits an auto- mobile service business. No other Does this sound like you? You are eager to find out the biggest potential for increasing ARO, especially improving the average hours per RO. You were wondering whether digital inspections not only increase ARO, but also create consistency in the ongoing relationship between service advisor and technicians. You have seen fellow shop owners in your 20 group present their unbelievably convincing case that emailed inspections increase the ARO by $100 and more. Continued on Page 77 ONLY AIR COMPRESSOR IN TOWN? THINK OF ALL THE TIRES YOU COULD SELL MEASURE & MANAGE YOUR OPERATIONAL EXCELLENCE Continued on Page 73

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