Issue link: http://osercommunicationsgroup.uberflip.com/i/592812
A f t e r m a r k e t D a i l y N e w s F r i d a y, N o v e m b e r 6 , 2 0 1 5 1 2 A PICTURE'S WORTH A THOUSAND … DOLLARS? Who would you believe: someone who told you a story, or someone who showed you a picture of something? They say a picture is worth a thousand words. Are your service advisers mak- ing the mistake of trying to explain a recommended job by waving their arms as they describe a problem over the phone? It's time to enter the digital age. Imagine an inspection report that you could send to your customers, com- plete with pictures of their vehicle's problem areas. Your service adviser can then review the report with the customer and let the pictures speak for themselves. The number of pictures your technicians take can directly correlate to an increase in ARO. AutoVitals' Proven Best Practices 1. Take at least five to six pictures per inspection. AutoVitals sees a correlation between ARO and the number of pictures taken up till about 10 pictures, then ARO plateaus around 10 images per inspec- tion. 2. Document any problem areas in detail, and if necessary, have the service writer highlight and circle problem areas so it is very clear to the customer what you are talking about. 3. Before and after pictures are extreme- ly helpful. They give the customer some- thing tangible to see and feel good about their decision to spend money on car repairs. 4. Take one picture of an item that looks fine on their car to show the customer you are doing a thorough inspection, further your credibility and add a posi- tive note for the service writer to touch on when they review the inspection results with the customer. But Don't Take AutoVitals' Word For It "AutoVitals SmartFlow and Retention gives me the most cutting-edge tools to further build our business and gain the trust of customers in an 'I'm gonna get screwed' industry. The entire AutoVitals staff is truly amazing and dedicated to continuously evolving the product line by consistently engaging with the users in multiple platforms, forums and work- shops." Sara Savio, Shop Manager, Advanced Auto Center (Sacramento, California) "I have had a lot of dif- ferent software sales peo- ple tell me they can increase my ARO. AutoVitals did it and I have the hard figures to prove it." Russ Hilliard, Shop Owner, Tires Too (Londonderry, New Hampshire) "There is always one tool in the shop's toolbox that produces the best return on investment. Today that is AutoVitals' SmartFlow." Bill Connor, Shop Manager, Craig's Car Care (Allen, Texas) Sign up for one of AutoVitals' SEMA pre- sentations at www.autovitals.com/SEMA, or stop by booth #33219. For more infor- mation, call 866.949.2848. NEW ADUSTABLE LIFT AND LEVELING KITS FROM PRORYDE ProRyde is committed to continuously working to expand its SEMA award-win- ning lineup of adjustable lift and leveling kit offerings to include the latest trucks on the market. It is in this spirit that ProRyde is pleased to announce the intro- duction of several new products for 2015. Two brand new kits are now avail- able for Radius Arm-equipped Ram HD2500/3500 4x4s. Its new on-vehicle adjustable front lift leveling kit (#74- 2550R) for Ram HD2500/3500 utilizes its patented LIFTmachine technology, typically found on many of its strut-type front suspension products. This is the first time the company has applied this technology to a coil spring front suspen- sion, and it is sure it will be the first of many future designs. This kit allows front ride height options from 1.5 inches to 2.5 inches or anywhere in between, to provide front fender clearance to accom- modate up to 35 inch tire/wheel combi- nations, all while retaining your original shocks and OEM ride quality. Another unique feature is that it can be easily adjusted on-the-vehicle for seasonal commercial applications, such as snow plows. A SuperBLOK rear coil spring kit (#56- 2600R) is also now available for Ram 2500 vehicles, and allows rear lift options of 1.0 inch, 1.5 inches or 2.0 inches. After receiving numerous requests from customers to apply its adjustable technology to Jeep vehicles, ProRyde has now entered into the Jeep arena with the announcement of its moderate adjustable front and rear kits for the 2007 to 2015 JK Wrangler. The front kit (#71-7000J) allows lift options from 1.5 inches to 3.0 inches, or most any ride height in between, and does not require expensive replacement of your OEM shocks. ProRyde's rear kit (#56-7100J) allows rear lift options of 1.0 inch, 1.5 inch- es or 2.0 inches, and includes shock extenders to retain your original OEM shocks, and to retain your original factory ride quality. In addi- tion, the company has also included a rear track bar relocation bracket to assure proper rear axle cen- tering. As with all ProRyde products, adjustability is the name of the game. Experience a satisfied customer, every time, and learn more about ProRyde products today. Visit ProRyde at booth #31205, call 888.813.7933 or go to www.proryde.com. CUSTOM COLORS AVAILABLE FROM PRISMATIC POWDERS Prismatic Powders offers more than 6,500 powder coating colors to choose from. The company supplies powders to more than 30,000 powder coating applicators worldwide. From automotive to fine fur- niture to private jet interiors, Prismatic Powders is the first choice when selec- tion, quality and service matter. Customers can order by the pound (no minimum quantities), including RALs, direct at www.prismaticpow- ders.com. This, combined with fast, low- cost shipping options, allows for short project turnaround times. Also, Prismatic Powders offers free powder coating swatch samples. These powder-coated aluminum swatches allow for customers to see the actual color as it is shot, instead of a printed paper sample where color can vary greatly. Ordering and reordering just got eas- ier, with the new login feature for new and current customers. Instantly see what items are in stock and when out-of-stock items will ship. Customers have the ability to update shipping and billing infor- mation, track orders and re-order previous items, all from their custom account. Prismatic Powders has created a new industry standard: any color, any quantity, anywhere in the continental United States, in one day. All orders up to 10 pounds will ship within one business day for only $13.95, which is an instant savings of 88 percent off one-day list rates. International shipping is just as easy, affordable and fast, with most countries receiving their powder in two to three business days. This allows for incredibly fast project com- pletion times and gives cus- tomers access to thousands of colors worldwide. Prismatic Powders also has an extensive photo gallery at www.prismaticpowders.com. Customers can browse more than 5,000 user- uploaded photos to get ideas for their next powder coating project, see the latest pow- der coating trends and find the perfect color combinations. Visit Prismatic Powders at booth #24589, or go to www.prismatic powders.com for more information. STAGE 8 DESIGNS ESSENTIAL BALL AND SOCKET LOCKING FASTENERS Stage 8, manufacturer of effective, active mechanical locking systems, now offers locking fastener kits for all cat-back, header ball and socket applications. The best technique for dealing with exhaust fastener loosening is to prevent it from occurring in the first place. Stage 8 offers an easy-to-use kit that assures no horsepower loss or gasket failure created by loose exhaust fasteners. Stage 8's unique, patented and trademarked ball and socket four- piece locking fastener assemblies are available in both metric and U.S. sizes. Depending on the application, a steel bolt or nut, locking retainer, threaded tab and spring clip are included. Stage 8 Locking Ball and Socket Kits are sold with all of the necessary hardware for your specific application. All applications can be found at www.stage8.com. Specifically engineered to keep crit- ical bolted joints tight in all operating conditions, Stage 8 Locking Fasteners are also available in custom sizes and material by special order. The Stage 8 team has designed custom applica- tions for various perform- ance aftermarket compa- nies, including a new power steering gear appli- cation for industry leader PSC Motorsports. 2015 marks Stage 8 Locking Fastener's 30th anniversary of building locking fasteners for a myriad of indus- tries, including automotive, industrial, railroad and military. Since 1985, Stage 8 has consistently delivered measurable increases in equipment reliability and safety, as well as dramatic reductions in maintenance costs and equipment fail- ures, especially for the most critical fastener applications, especially header and exhaust appli- cations. For more information about Stage 8 applications and kits, go to www.stage8.com. Stage 8 is accepting additional part- nerships with cat-back and header manu- facturers for its new ball and socket lock- ing fastener kits. For more information, visit booth #22725, contact Robert Ahern at robert@stage8.com or call 415.485.5340.