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O s e r C o m m u n i c a t i o n s G ro u p La s V e g a s Th u r s d a y, O c to b e r 2 , 2 0 1 4 AN INDEPENDENT PUBLICATION NOT AFFILIATED WITH G2E An interview with Stephanie Hoboth, Vice President, Great American Insurance. GN: Why isn't a basic insurance policy good enough to protect against loss from crime? Isn't insurance just insurance? SH: Crime insurance under a basic package policy may not be as broad as coverage under a specialized mono-line crime policy. Every business owner has unique risk exposures and can benefit from a crime insurance policy tailored to meet their specif- ic needs. GN: How has Great American become a leader in the crime insurance marketplace? SH: Our philosophy has always been that exceptional customer service is paramount to our business. Because our team members are experts in this particular industry WHY BUY GREAT AMERICAN'S CRIME INSURANCE? An interview with Rick Friese, EVP Sales and Marketing, Glory Global Solutions, North America. GN: Tell our readers about Glory Global Solutions. What is its main product emphasis? RF: Glory Global Solutions is the worldwide leader in comprehensive cash handling solutions for casinos, banks and retailers. Our product emphasis is rooted in cash. Cash handling within the retail sector of a casino is costly and requires significant staff resources at all steps of the process. Our ability to count, authenticate, secure and automate cash transactions is, and will always be, our fundamental offering and it creates billions of dollars of efficiency for casinos, banks and retailers around the world. GN: What separates Glory from its competitors? The East Coast Gaming Congress & iGaming Institute, scheduled for May 27 to 28, 2015 and now in its 19th year, is the gaming industry's second-largest conference, and an essential forum for examining and coordinating ideas regarding the future of online and land-based gaming. The future of the industry requires a synchronized, holistic approach, and ECGC has risen to meet that challenge with an approach that is simply the best way to address i-gaming, land-based gaming and all gaming-related issues. ECGC is designed to make sure that all the critical issues – starting with Internet wagering – are dealt with in the same forum. All the leaders, from government, sup- pliers and operators, who will collectively set the policies and make the decisions, are brought into one place where their ideas can be cross-pollinated and placed in the broadest context. The conference is organized and produced by Spectrum Gaming Group, Cooper Levenson, Attorneys at Law, and the architectural firm of Sykes O'Connor Salerno & Slot-Tickets Worldwide is showing its unique packaging combinations of wrapped banded TITO tickets for harsh environments at booth 4130. Meet Tom and Susan Mitchell, the founders of Slot-Tickets, there too. Slot-Tickets Worldwide's Banded Wrapped Packs provides more innovations that help keep the "difficult location" of slot operations run- ning 100 percent of the time. This unique environmental resistant pack- aging provides the security of a tightly banded pack to withstand harsh handling of tickets, with an overwrap that resists moisture in bar, out- door venues and lounge areas, where water or alcohol contamination is possible. It also provides protection during storage and machine loading. It's ideal for parking lots and marketing tickets. Slot-Tickets, founded in 1998, developed the first ever modern ticket out/ticket in product for the development of the just-launched IGT EZ-Pay system. Now, with more than 14 years of continuous production, Slot-Tickets Worldwide is the recognized inno- vation leader. Continued on Page 37 Continued on Page 37 CASH IS NOT DEAD: CASINOS WILL ALWAYS RELY ON IT EAST COAST GAMING CONGRESS & IGAMING INSTITUTE 2015 IN ATLANTIC CITY SLOT-TICKETS HAS UNIQUE, WRAPPED PACKS FOR HARSH ENVIRONMENTS Continued on Page 37 Continued on Page 26