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GENERAL NEWS 6 KITCHENWARE NEWS & HOUSEWARES REVIEW ■ SEPTEMBER 2014 ■ www.kitchenwarenews.com Periodicals postage paid at Tucson, AZ and additional mail- ing office. Kitchenware News & Housewares Review (USPS012-625) is published 12 times per year (Jan., Feb., March, April, May, June, July, Aug., Sept., Oct., Nov. and Dec.) by Oser Communications Group, 1877 N. Kolb Road, Tucson, AZ, 85715 520.721.1300. Publisher assumes no responsibility for unsolicited material or prices quoted in newspaper. Contributors are responsible for proper release of proprietary classified information. ©2014 by Oser Communications Group. All rights reserved. Reproduction, in whole or in part, without written permis- sion of the publisher, is expressly prohibited. Back issues, when available, cost $8 each within the past 12 months. Back issue orders must be paid in advance by check. Kitchenware News & Housewares Review is distributed without charge in North America to qualified professionals in the retail and distribution channels of the upscale kitchenware and tabletop trade. For subscriber services, including subscription information, call 520.721.1300. Printed in the USA. POSTMASTER: Send address changes to Kitchenware News & Housewares Review, 1877 N. Kolb Road, Tucson, AZ 85715. PUBLISHER/EDITOR-IN-CHIEF Lee M. Oser ASSOCIATE PUBLISHERS Kim Forrester Paul Harris paul_h@oser.com EDITORIAL DIRECTOR Lorrie Baumann lorrie_b@oser.com ASSOCIATE EDITOR Amber Gallegos amber_g@oser.com GRAPHIC DESIGNERS Vicky Glover ads@oser.com Yasmine Brown CUSTOMER SERVICE MANAGERCaitlyn Roach caitlyn_r@oser.com CIRCULATION DIRECTOR Tara Neal CIRCULATION MANAGER Jamie Green jamie_g@oser.com ACCOUNT MANAGERS Jules Denton jules_d@oser.com Larry Blaskey larry_b@oser.com Kitchenware News & Housewares Review is a publication of Oser Communications Group Inc. 1877 N. Kolb Road • Tucson, AZ 85715 520.721.1300 www.kitchenwarenews.com www.oser.com PRESIDENT Lee M. Oser Greetings! Thank you for reading this September issue of Kitchenware News & Housewares Review. This year is just flying by, and as we go to press with this issue, students are heading back to their classes after summer vacations and our editorial staff is already thinking about the upcoming holiday season and what we'll be writing about during 2015. You'll notice that this issue of Kitchenware News has a feature we're calling Gourmet Goodies, and that's something you'll see a lot more of over the next year, as we direct some of our editorial focus to the gourmet food products that many of you tell us are an important source of revenue for your stores. In this issue, we think you'll enjoy a story called "How to Win Generation Y 's Business," by Associate Editor Amber Gallegos, who interviewed Gen Y marketing guru Jason Dorsey, who provided some cost-f ree ideas for how you can turn the curiosity and culinary inexperience of your Millennial- generation customers into sales and win them as long-term customers. Our f ront page also features a story on merchandising the office lunch, designed to help you create that merchandise story for the estimated 1/3 of Americans who take their lunches to work every day and the many others who take their lunches to work on occasion. We'd also like to introduce you to Kathleen Collins, General Manager and Buyer for KITCHENS, a collection of six kitchenware stores scattered around the eastern United States who's demonstrating that it's still possible for a specialty kitchenware store to survive in a shopping mall dominated by department stores. In our next issue, we'll be introducing you to Teresa Adams-Tomka, another Iowa kitchenware retailer who takes a very different approach in the heart of a reviving urban neighborhood in Des Moines. Enjoy reading! Lee M. Oser, Publisher publisher from the H o u s e w a r e s R e v i e w KITCHENWARE NEWS S E R V I N G K I T C H E N WA R E, H O M E D E C O R A N D G I F T WA R E M A R K E T S

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