Issue link: http://osercommunicationsgroup.uberflip.com/i/261583
It's crucial for a restaurant business to be easy to reach by phone and to be accessible: to suppliers, to employees, to contractors, and even more importantly, to potential cus- tomers. Unfortunately, a high quality phone service can also be expensive—and the more services that a restaurant needs (voicemail, IVR, multiple extensions, hold music, remote office features), the more expensive it gets. So, in these economically stressed times when all busi- nesses are struggling to keep expenses down, what's a restaurant to do? After all, if customers can't call a restau- rant and make a reservation, ask for directions, or find out what's on the menu, they're pretty unlikely to show up. So what every dining establishment needs is a phone service that's reliable, versatile, adaptable to their indi- vidual needs—and affordable. They need a phone service that will work for them as a Luis Florencia, Vice President New Business Development, David's Cookies, talks about his company. RDN: Tell our readers a little about your company. What's your main line of business? LF: Our main line of business is frozen cookie dough and we make lots of it. Our experience & drive allow us to be more creative, more productive and better fit to suit our customer's needs. In addition to our terrific cookies, we also have other exciting bakery products like our brownies, scones, crumb cakes, muffins and many others that complement each other. It's truly an exciting line-up, and besides, it's a lot of fun to work with and work with our customers. P o r t l a n d O s e r C o m m u n i c a t i o n s G r o u p S u n d a y, A p r i l 3 , 2 0 1 1 An Interview with John Doyle, National Director of Foodservice for Oregon Fruit Products Company. With Berry Up!, we take Mother Nature to the next level. Say goodbye to ultra sweet syrups and highly processed purees that change the flavor of your drink to taste like something else. Fresh tasting Berry Up! allows you to create delicious healthy shakes, smoothies, sundaes, fruit drinks and distinctive cock- tails using products harvested by growers who under- stand the importance of quality and freshness. Strawberry, raspberry, blueberry, peach, mango passion, blackberry, mixed berry and cherry flavors available. An interview with William Raven, Sr. Vice President of Sales & Marketing, Bellatrix Systems, Inc. RDN: What is CATS? WR: CATS, short for Card At Table Service, is a smart magnetic stripe reader for tableside credit card pay- ment processing. CATS is used in restaurants, night clubs, bars and many other hospitality environments to protect customers' credit card information. RDN: Why use CATS? WR: Who hasn't heard the stories of lost cards, mixed-up Restaurant Depot makes it easy for you to offer cus- tomers a wide variety of payment options, from credit cards and debit cards, to gift cards and checks. Restaurant Depot has partnered with Express Merchant Processing Solutions―powered by First Data, a leader in electronic payment solutions―to offer a safe and secure card processing service. First Data has powered commerce for almost 40 years. Today they help more than 5 million businesses like yours deliver outstanding customer service and realize fast, secure funding through Merchant Services. How Your Business Benefits: • Accept more forms of payment—Visa ® , MasterCard ® , Diners Club ® , American Express ® , Discover ® Network and JCB ® , plus gift cards and more (credit, debit, check, Continued on Page 5 Continued on Page 5 Continued on Page 5 Server Products' line of durable, NSF-listed bottle pumps has grown over the past few years in response to the rapid growth of specialty beverages. From coffee- based through smoothies and enhanced shakes, this cat- egory is on the rise. They have standard models to fit most popular containers, from 750 ml through half-gal- lon and gallon sizes. They can also accommodate many other sizes. While bottle pumps are not new to Server Products, there is news about their bottle pumps. Firstly, they developed a new and improved design that is a stainless/plastic hybrid to offer exceptional durability at a reasonable cost. Unlike the ongoing expense of dis- posable pumps, Server Products bottle pumps are a long- term investment. A durable, reusable product helps your bottom line and also puts far less material into landfills. Secondly, these pumps are NSF-listed for a quick, Continued on Page 5 Continued on Page 5 Continued on Page 4 SAFFTEL SERVES UP A BUFFET OF QUALITY PHONE SERVICE OPTIONS WHEN IT COMES TO BUYERS, DAVID'S COOKIES AIMS TO DELIVER SERVER PRODUCTS BOTTLE PUMPS FOR BURGEONING BEVERAGE BONANZA BERRY UP! FRUIT YOU CAN POUR FROM OREGON FRUIT PRODUCTS COMPANY RESTAURANT DEPOT TO OFFER PAYMENT PROCESSING OPTIONS AN INDEPENDENT PUBLICATION NOT AFFILIATED WITH THE NORTHWEST FOODSERVICE SHOW A SAFER SWIPE! BELLATRIX SYSTEMS' CATS CARD AT TABLE SERVICE