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Restaurant Daily News Sunday, May 19, 2019 7 8 Hot Refreshment Towels Increase Customer Satisfaction Customer satisfaction is the most impor- tant part of your business. Your cus- tomers judge you, and your business, by the way they are treated when they visit your restaurant. A simple, cost-effective way to satisfy your customers is to pres- ent them with a pre-moistened, 100 per- cent cotton terry cloth refreshment towel before, or after, their meal. White Towel Services, Inc., a leader in the refreshment towel industry, offers a full range of affordable pre-packaged, pre-moistened, single use, terry cloth refreshment towels in sizes from 8 inches by 8 inches up to 12 inches by 12 inches. Each towel comes scented with lemon or lavender essential oils for the ultimate in a luxury towel. They are also available in a wonderful peach-mango scent or unscented. Using a White Towel Services towel warmer for heating is easy! Just add its pre-moistened towels at the beginning of service and turn the warmer on. Your towels will be hot and ready all day. With a small footprint, you can place the warmer almost any- where. Each warmer has a 100 percent money back lifetime war- ranty, and is UL Listed. A refreshment towel served refreshingly chilled, or soothingly warmed, will help your cus- tomer will remember that touch of first- class service your restaurant provides. This simple experience can entice them to come back again or to recommend your restaurant to their friends. Why not add your name and logo to each package? Your company has its own unique identity, from your signature products and servic- es to the special relationships you've created with your customers. Design the towel packaging any way you wish. Convey your mar- keting message creatively and stand out from your competition. White Towel Services, Inc. is the original source for hot and cold towel service. Visit White Towel Services at booth #3878. For more information, go to www.wtowel .com, email info@wtowel.com or call 817.868.7900. New Product Offerings from Sterno To meet the needs of the evolving food- service landscape, Sterno Products recently launched SpeedHeat ® , a flame- less, water-activated system that pro- duces high-heat steam, with zero ramp- up time. It is considered by many in the catering industry to be the most innova- tive portable heat system since the intro- duction of Sterno chafing fuel more than a century ago. Industry press has echoed this opinion – SpeedHeat recently took top honors in Foodservice Equipment Reports Magazine, 2018 Tabletop Competition; Catersource Magazine called the product a "terrific innovation." Sterno continues to expand its food- service offerings with its line of Insulated Food Carriers (IFCs), designed for the demands of the catering industry, and are ideal for hot (or cold) delivery. These lightweight and portable IFCs are ideal for transporting your culinary creations at the optimal temperature. Known as Sterno Delivery ® , this line of IFCs features: multi-reinforced, cross- woven, high-tensile strength liners, creat- ing a super-tough, leak-proof environ- ment; dense-gauge urethane foam with high insulation value, providing state-of- the-industry heating/cooling perform- ance; and continuous formed foam verti- cal wall construction, delivering 360 degree temperature pro- tection. Worried about butane safety? You'll be glad to know Sterno's butane canisters are designed with the latest safety technolo- gy. The unique safety system features Temperature Sensing Valve (TSV) and Rim Vent Release (RVR) technologies. The TSV shuts off the flame if the stove is being misused and overheating. The RVR is a back-up safety feature that pre- vents over-pressurization. Along with 20 new, on-trend lamp designs, Sterno's new Allure – Real Flame, No Mess Candle offers the oppor- tunity for endless creative applications. Developed to meet the challenges of using a real wax candle, the Allure provides a real flame, without the melted wax mess. It features a patent pending plastic cover and base that fits 24-hour and 30-hour Sterno SoftLight ® Liquid Wax Candles. The Allure can be used in a unique vessel or within the included hurricane and filled with sand, coffee beans or shells, etc. to create a stunning piece. Stop by the Sterno Products booth to see all the company will be delivering to the foodservice industry in 2019. Visit Sterno Products at booth #6912. For more information, go to www.sterno pro.com or call 951.682.9600. Karat Manufactures New Sipper Lid By Kendra Cerbasi, Marketing Coordinator, Karat ® by Lollicup™ Karat by Lollicup is launching the new Strawless™ Sipper Lid to help customers comply with straw bans and stay on trend within the coffee, tea and restaurant industry. New Strawless Sipper Lids allow you to skip the straw and sip! These lids are perfect for combating local and nationwide straw bans along with cutting down on straw waste. The new Strawless Sipper Lid is the first of its kind, because it has a hybrid feature for drinking with or without a straw. This is the first lid to have both features, allowing individuals with health conditions or people with disabilities that need to drink with a straw to be able to do so. "With imposing straw bans taking effect, we needed to provide a solution for our customers who are having diffi- culty finding an affordable way to serve recycle compared to other plastics. Karat by Lollicup is a premier beverage and dis- posable goods supplier and manufacturer for the food- service industry. Karat by Lollicup owns four brands: Karat, Karat Earth ® , Tea Zone ® and Total Clean™. For more information, visit booth #1257, go to www.karatpackaging.com or www.lollicupusa.com, call 626.965.8882 or email marketing@karatpackaging.com. drinks without a straw. We also thought it was important to give customers a choice to use a reusable or eco-friendly straw with the lid, as well," says Chief Executive Officer Alan Yu. Karat by Lollicup creat- ed this lid to be the solution for straw bans, and help cus- tomers who are struggling to find an alternative. Customers will now be able to stay on trend and up to date with their competitors with this new sipper lid. This lid is made from PET, which is easy to